Maintenance & Monitoring

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Services

IT Maintenance

One of the most overlooked areas in IT is the maintenance and monitoring of our servers, workstations, networking hardware, and software. With the abundance of technology in most businesses this process is often time consuming and overlooked until serious issues result. Part of the IGTech365 managed service packages we provide a solution to resolve this issue and provides insight into your environment through reporting.

Protecting Your Server Environment

Secure a Business Network

Server Security‎

How

Call today to discuss your IT service needs

If you accept that technology is critical to your company and that the management and support of that technology IT as a Service from Synoptekis equally important, then you want to establish a relationship with a Managed Services Provider like IGTech365.

Services

Protecting Your Server Environment

IGTech365 provides level 2 and above support professionals that actively review the reports and eliminate blind spots in your environment before a problem arises. We use this proactive approach to eliminate issues before they impact your business. We utilize auto discovery features to automatically detect new devices and users adding them to the maintenance and monitoring services. High level to granular environment reporting can be provided at intervals that meet your business requirements.

We implement the monitors in the environment to establish your baseline, and then generate a maintenance plan custom to your business requirements included in your managed service package. We automate the process of scheduling and applying operating system patches. Patch management is essential for protecting your systems from known attacks. Third-party software is one of the most common attack vectors for hacks and exploits. We currently support patch management for common third-party applications like adobe flash, adobe reader, adobe shockwave, Apple iTunes, Google Chrome, Java, PDF Creator, 7-zip, Firefox, Notepad++, and VLC media player.

TESTIMONIALS

What People Are Saying

IGTech365 has provided instant support for workstations that have gone done. One call and they deployed a tech to our location within 2 hours. Unfortunately, the issue was created by a staffer. They diagnosed and corrected the issue within 30 minutes of arrival. IGTech365 will remain our network and server integration because of unsurpassed service!

Darryl Arnold

Since we outsourced our IT services to IGTech365 getting a response when a computer repair was needed has become so much easier. Thanks to Josh, my essential files and desktop are now backed up to one drive so I will never lose them again, and Mark has been very helpful in blocking some very offensive spam emails. Thanks Guys!

Lynn Rios

We're Here To Help!

Office

2604 Cypress Ridge
Blvd, Wesley Chapel, FL

Hours

M-F: 8am – 5:30pm
S-S: Closed

Call Us

866.365.7798